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telephone tapping |
Also found in: Wikipedia | 0.06 sec. |
telephone tappingListening in on a telephone conversation, without the knowledge of the participants; in the UK and the USA this is a criminal offence if done without a warrant or the consent of the person concerned.
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VoIP applications provide a multitude of communication tools ranging from presence management to inbound and outbound call logging to unified communications. SophistiCom develops a quality management application that provides quality assurance capabilities as well as full-time call logging of all customer interactions to meet an array of recording requirements. Call-Sync combines live, real-time data with historical data to give a current view of single or multi-site operations, replacing existing call management packages, or integrating with existing and new applications such as call logging and ACDs as well as with PABXs through SMDR, CTI or event ports. |
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