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telephone tapping
(redirected from Call monitoring)

   Also found in: Encyclopedia, Wikipedia 0.01 sec.

telephone tapping

Listening in on a telephone conversation, without the knowledge of the participants; in the UK and the USA this is a criminal offence if done without a warrant or the consent of the person concerned.

Telephone tapping, or the use of ‘wire taps’, has become an important although controversial tool in the efforts against organized crime, drug trafficking, and foreign intelligence information.



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? Mentioned in ? References in periodicals archive
 
Most recently, Switchvox added enhanced call monitoring options, such as the ability to take over or listen in on calls, to the product.
0 now positively impacts quality control and training through real-time call monitoring, and optimizes recording management and control through flexible call filters and integrated storage capacity.
In addition, Green Tree completed the implementation of call monitoring software and updated its dialer technology.
 
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