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customer relationship management
(redirected from Client relationship management)

    Also found in: Acronyms, Encyclopedia, Wikipedia 0.02 sec.

customer relationship management

Computer systems covering the consolidation of sales force, call centre, field service, help desk, and marketing automation applications. CRM systems allow companies to undertake customer behaviour analysis and to coordinate all customer communications.



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Customer service was also the primary reason for the implementation of a new client relationship management platform that is unique to Skanska and its client-centric model.
Skanska USA is the new IT firm by Real Estate Weekly
Interface Software is a provider of client relationship management (CRM) products to legal and professional services firms in the U.
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The Corporate Business Unit focuses on mid-market solutions including ACCPAC, which can be fully integrated with additional software programs such as Client Relationship Management Systems, eCommerce, eWarehousing, Human Resource Management Software and EDI, an electronic data interchange solution.
Harness the power of technology: the North's largest technology ... by Northern Ontario Business
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