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customer relationship management
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customer relationship management

Computer systems covering the consolidation of sales force, call centre, field service, help desk, and marketing automation applications. CRM systems allow companies to undertake customer behaviour analysis and to coordinate all customer communications.



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? Mentioned in ? References in periodicals archive
 
EMM is a component of the CRM technology ecosystem, with a footprint in operational, analytical, and collaborative CRM.
PeopleSoft Named Among the Top Challengers in METAspectrum Report for ... by Business Wire
Edwards is committed to helping companies in this industry succeed by offering a collaborative CRM solution that provides the flexibility and adaptability they require," said Mark Logan, vice president and general manager of CRM for Financial Services at J.
J.D. Edwards Expands CRM for Financial Services at Bank of America by Business Wire
ePeople, the leading provider of web-based collaborative CRM solutions, today announced that Openwave Systems Inc.
Openwave Systems Reduces Support Resolution Times by Over 70 Percent ... by Business Wire
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Collaborative authoring
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Collaborative Automotive NETwork
Collaborative Award in Science and Engineering (UK, ESRC)
Collaborative blog
Collaborative bookmarking
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collaborative citizen journalism
Collaborative Communications Alliance
Collaborative Communications Technology
Collaborative Community Systems
Collaborative Community Trading Platform (Canada)
Collaborative Computational Project 6
Collaborative Computational Project Number 4
Collaborative Computational Projects (UK)
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Collaborative Computing Project for the NMR
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Collaborative Contingency Targeting
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Collaborative Course of Action Analysis
Collaborative CRM
Collaborative Crop Research Program
Collaborative Crop Research Program
Collaborative Customer Relationship Management
Collaborative Customer Service
Collaborative Data Analysis Toolsuite
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Collaborative Decision Aid
Collaborative Decision Environment
Collaborative Decision Making (FAA, airlines)
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Collaborative Design Activity
Collaborative developement
Collaborative Development of Interactive Software Systems
Collaborative Development System
Collaborative Development Team
Collaborative Device Modeling Environment
Collaborative Digital Design Center
Collaborative Digital Reference Service (Library of Congress)
Collaborative Distance Education
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