Contact relationship management - Hutchinson encyclopedia article about Contact relationship management Printer Friendly
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customer relationship management
(redirected from Contact relationship management)

   Also found in: Acronyms, Encyclopedia, Wikipedia 0.06 sec.

customer relationship management

Computer systems covering the consolidation of sales force, call centre, field service, help desk, and marketing automation applications. CRM systems allow companies to undertake customer behaviour analysis and to coordinate all customer communications.



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One desktop application small-firm CPAs can use to systematize client relationships is Microsoft Outlook Contacts, which offers a few contact relationship management features.
SLM provides Contact Relationship Management (CRM) tools and customized software products to financial professionals.
SLM provides Contact Relationship Management (CRM) tools and customized software products to financial professionals.
 
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