Customer relations - Hutchinson encyclopedia article about Customer relations Printer Friendly
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customer relationship management
(redirected from Customer relations)

   Also found in: Acronyms, Encyclopedia, Wikipedia 0.04 sec.

customer relationship management

Computer systems covering the consolidation of sales force, call centre, field service, help desk, and marketing automation applications. CRM systems allow companies to undertake customer behaviour analysis and to coordinate all customer communications.



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? Mentioned in ? References in periodicals archive
 
In his new role, Cole is managing the day-to-day operations of the Minneapolis office staff, field projects, branch budgets and customer relations.
In addition, the Auxiliary provides programs aimed at those in supporting roles to piano technicians such as business classes, customer relations, marketing and other assorted topics.
The report reveals industry trends in the areas of company demographics, finance, research and development, health and safety, human resources, production, quality, customer relations, overseas activities and trade, E-business and growth projections.
 
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