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Hawthorne effect
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Hawthorne effect

Immediate improvement in industrial performance as a result of a change in conditions. Research at Western Electrical's Chicago plant by Australian-born Elton Mayo between 1927 and 1932 showed that workers would initially interpret change as an indication of managerial concern and so increase productivity.



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The Hawthorne Experiments began in 1924, Mayo's involvement in them in 1928, after he had moved to the
Elton Mayo: the Hawthorne experiments by Thinkers
Finally, she makes no mention of the Hawthorne experiments in which workers responded positively even to worsening conditions, suggesting that the psychology of welfare capitalism demands some attention, especially as it moves into strategies of worker counseling.
The Business of Benevolence: Industrial Paternalism in Progressive ... by Walkowitz, Daniel J. / Journal of Social History
Dickson published the first comprehensive findings of the Hawthorne experiments.
'Leading Change to Today's Organisation' by Business Wire
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