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Hawthorne effect
(redirected from Hawthorne experiments)

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Hawthorne effect

Immediate improvement in industrial performance as a result of a change in conditions. Research at Western Electrical's Chicago plant by Australian-born Elton Mayo between 1927 and 1932 showed that workers would initially interpret change as an indication of managerial concern and so increase productivity.



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Finally, she makes no mention of the Hawthorne experiments in which workers responded positively even to worsening conditions, suggesting that the psychology of welfare capitalism demands some attention, especially as it moves into strategies of worker counseling.
The Business of Benevolence: Industrial Paternalism in Progressive ... by Walkowitz, Daniel J. / Journal of Social History
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