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customer relationship management
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customer relationship management

Computer systems covering the consolidation of sales force, call centre, field service, help desk, and marketing automation applications. CRM systems allow companies to undertake customer behaviour analysis and to coordinate all customer communications.



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? Mentioned in ? References in periodicals archive
 
I've always been good at developing and implementing systems.
HELPING OTHERS STAY ORGANIZED by Daily News (Los Angeles, CA)
I can't say that many hospitals have been widely successful in implementing systems," Barber said.
Diagnosis: more technology: systems meet some resistance by Colburn, Jonathan D. / San Fernando Valley Business Journal
SUBJECT: Implementing Systems Engineering Plans in DoD--Interim Guidance
Subject: Implementing Systems Engineering Plans in DoD--Interim ... by Lamartin, Glenn F. / Defense AT & L
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