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Kepner-Tregoe

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Kepner-Tregoe

Decision model developed by US management consultants Charles H Kepner and Benjamin Tregoe in the 1960s. Kepner and Tregoe identified three components of effective decision making: quality of the decision of factors to be satisfied; quality of the evaluation of the alternatives; and quality of understanding of what the alternatives can produce. This analysis was used to develop a decision analysis methodology: construct a decision statement in a group environment; identify the objectives, the criteria that can be considered as ‘musts’ or ‘wants’; identify the alternatives; and evaluate the consequences of the choice of outcome.



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Kepner-Tregoe has been engaged in this for almost 50 years, and I have been doing it for more than 20 years.
The Kepner-Tregoe method enables far more complex problems to be tackled, such as why staff morale is low, why sales are down, why complaints are up, why industrial relations are worsening.
Wade Speir, a senior consultant at Kepner-Tregoe, a management-consulting firm in Princeton, NJ, told the meeting that successful programs should have: * Situation appraisal--What is going on?
 
 
 
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