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autoresponder

   Also found in: Encyclopedia, Wikipedia 0.42 sec.

autoresponder

Software program that responds automatically to specific messages or input. A common use for autoresponders is to automate the dispatch of sales information via e-mail. A user requesting such information typically sends a message with specified words such as ‘send info’ in the subject line or the body of the message. The words trigger the autoresponder to send the prepared information file.

Autoresponders are also used in e-mail systems which can be configured to notify correspondents that the user is on holiday or to subscribe or unsubscribe users from e-mail newsgroups.


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You simply invite potential customers to e-mail requests for information and the autoresponder automatically generates the reply.
Most Internet providers can provide such a feature with what's called an autoresponder service, for about $10 a month.
Infusion CRM provides a feature rich solution that goes beyond ordinary including an email autoresponder, voice / fax broadcast, small business ecommerce, task management, and comprehensive campaign tracking.
 
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