front office - Hutchinson encyclopedia article about front office

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front office

Part of a company's operation that is visible to the customer and with which the customer may interact. A company's operations are divided between the back office and front office. Back office operations are those hidden from the customer. As companies become more focused on customers, so more of their activities become part of the front office operation.

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When he had got his shilling, and had in course of time completed the ascent to his box, and had got away (which appeared to relieve his mind), I went into the front office with my little portmanteau in my hand and asked, Was Mr.

Great Expectations by Dickens, Charles View in context

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